Do you have Questions? Need help with our website? Please check the Frequently Asked Questions and Answers below.
If you can’t find the answer you are looking for, ask us! we are happy to answer!
SMALL – Only available in the revisable hats. The same size as the regular hat, but because it is 2 layers of fabric it’s fit a bit smaller.
XL – Best fit for above-average size adult head or anyone who likes a looser fit.
XS – Best fit for babies and toddlers for a snug fit.
OS – One Size, regular size most of our hats come in
NOTE: XS will not work with Cochlear Implants, even for toddlers or babies!!
Q: How long does shipping take?
A: Shipping time depends on your location
NOTE: shipping times are expected to be slower now due to COVID19!!
USA: To USA we ship by USPS first class with tracking usually taking 6-10 business days.
If you need a rush delivery please let us know. we are located in Canada so even rush delivery takes a day or 2 just to cross the border
Canada: We ship in Canada with Canada Post tracking, It usually takes 5-9 business days
International: We ship via multi-designated carrier. Shipping usually takes 12-35 business days.
Please feel free to contact us with any concerns, requests, or questions. We always do our best to help and to make sure we give you the best customer experience to your satisfaction.
Q: Do you ship to my country?
A: We ship Worldwide!!!
USA: To USA we ship by USPS first class with tracking usually takes 6-10 business days.
Canada: We ship with Canada Post tracked service.
International: We ship via multi designated carrier. We offer full Tracking deadpanned on destination
Q: What are my Shipping Options?
A: We ship Worldwide!!!
USA Shipping
To USA we ship by USPS first class with tracking usually takes 6-10 business days.
If you need a rush delivery please let us know. we are located in Canada so even rush delivery takes a day or 2 just to cross the border
Canada Shipping
We now ship in Canada with tracking, due to constant delays and loss with Canada Post regular parcel service, which does not provide tracking.
If you like to ship with Canada Post regular shipping service let us know, but do note we can’t predict arrival time. It usually takes 5-9 business days
International Shipping
We ship via multi designated carrier. We offer full Tracking deadpanned on destination.
Shipping usually takes 12-35 business days.
Shipments may be subject to local duties and taxes and are not our responsibility.
*Shipments with international destinations, including Canada via the U.S. may be subject to duties and taxes.
Sales Tax
All shipments are sent from different warehouses and are delivered duty unpaid. Consequently, any and all customs or import duties are charged once the parcel reaches its destination country. The prices do not include V.A.T, import tax, and duties, these charges must be paid by the customers. Should the customers refuse the package due to import duties or taxes, they take full liability for all the costs involved in the process.
If you need a rush or special delivery, please contact us for details.
Please feel free to contact us with any concerns, requests, or questions. We always do our best to help and to make sure we give you the best customer experience to your satisfaction.
Nammu Hats takes pride in offering the best products, services and Customer Experience.
We are committed to offering the highest quality products, and we strive to maintain the highest quality standards while continuing to meet and surpass Customer expectations.
We know you will love our products. If you are not completely satisfied with your Nammu, you may return unused hat(s) within 30 days of the purchase date for an exchange, replacement or full refund (excluding shipping).
we update our special offers, and OUTLET every now and then. Come by Nammu web site often to see our most recent offers. Like us on Facebook for updated information of all sales, discounts etc.
We can do private lable/custom Nammu hats, please Contact us for more details
e are very proud of what our customers say about us. You can read it on the Testimonials page, on our Facebook page and on comments around our web site.
We encourage organizations to contact us for Nammu donations and give-ways
We sure can. We have great wholesale opportunities with Nammu. Contact us for more details.
Currently, you can only find Nammu online.
Kids do love Nammu, But Nammu is great for adults as well.
Nammu can be returned for full refund (not including shipping) if not been used within 30 days from receiving. Yes, we are that sure you will love your Nammu swim cap
Nammu made out of bathing suit fabric, which allow water to go through . However Nammu swimming cap will protect your hair form the sun, and dirt in the water. Also Nammu swim cap will prevent hair form clog the drain in swimming pool.
Dose Nammu ONE SIZE FITS MOST really fit all?
YES!!! Mostly it does.
Nammu flexible fabric and design make it a truly ONE SIZE FITS ALL swim cap. The straps tie in the back to fit any head size and give extra strength.
We do offer 2 more sizes:
SMALL – Only available in the revisable hats. The same size as the regular hat, but because it is 2 layers of fabric it’s fit a bit smaller.
XL – Best fit for above average size adult head or anyone who likes a looser fit.
XS – Best fit for babies and toddlers for a snug fit.
NOTE: XS will not work with Cochlear Implants, even for toddlers or babies!!
Nammu is made of 80% nylon and 20% spandex, flexible and durable fabric. Dries quickly and easy to wash.
NO. When you reach Paypal checkout on the shopping cart, choose the “Do not have Paypal account” on the left side. This link will allow you to pay with credit card.
My Nammu hat is great. Fits well and is really great looking. Just what I was looking for when snorkeling so my head won’t get sunburned.